What to Do When a Work Laptop Is Lost or Stolen
A missing work laptop creates two parallel problems: recover the device if that can be done safely, and contain access to business and client information. Changing every password immediately can be the wrong first move if it destroys evidence, locks out the response team, or overlooks active sessions and tokens. This first-hour guide helps a freelancer or small team coordinate decisions. It is not a promise that remote location, locking, erasure, or account revocation will work after the device is gone. Method note: This response flow was reviewed against current Apple, Microsoft, and Google documentation on August 12, 2026. It is documentation-based and uses a fictional incident record; no real theft or client incident is claimed. Lost work laptop first-hour response A timeline from establishing facts through device controls, account containment, erase decision, and operational recovery. A missing work laptop: the first 60 minutes Protect people first. Keep a timeline. C...